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Navigating Telehealth Regulations in Pennsylvania: Key Regulatory Agencies Every Provider Should Know

At New Ambit, we are dedicated to helping telehealth providers navigate the complex landscape of regulatory requirements. As a healthcare provider offering telehealth services in Pennsylvania, it's crucial to understand and comply with the regulations set forth by various state and federal agencies. In this blog post, we will identify the key regulatory agencies that contribute to telehealth regulations in Pennsylvania and provide an overview of their roles and responsibilities. 

Pennsylvania Statutes addressing Telehealth

Pennsylvania is somewhat unique in that there are no laws in Pennsylvania that specifically authorize or disallow the practice of telehealth. Regulation of telehealth therefore falls exclusively on the various departments and their regulatory processes. The Pennsylvania Department of State guidance documents state that a healthcare professional licensed in Pennsylvania can provide telehealth services. Their telehealth FAQs are a good place to start learning more.

Pennsylvania Department of Health (DOH)

The Pennsylvania Department of Health (DOH) is responsible for overseeing public health and safety in the state. As part of its mission, the DOH provides guidance on telehealth practice, ensuring that healthcare providers deliver safe and effective care. For telehealth providers in Pennsylvania, understanding and adhering to the DOH's guidance on licensure and credentialing is an essential part of maintaining compliance and offering quality healthcare services.

Pennsylvania Department of Human Services (DHS)

The Pennsylvania Department of Human Services (DHS) plays a vital role in administering Pennsylvania's Medical Assistance (Medicaid) program, which includes telehealth services. Providers who treat patients with Medicaid coverage must be aware of and comply with the DHS's telehealth policies and reimbursement guidelines. Staying up-to-date with these policies can help ensure that you are providing necessary care while receiving appropriate compensation for your services.

Pennsylvania State Licensing Boards 

Pennsylvania has many state licensing boards. The Pennsylvania State Board of Medicine and State Board of Osteopathic Medicine are responsible for licensing and regulating physicians and osteopathic physicians in the state. There are also boards for Nursing, Psychology, and Counseling. Telehealth providers must adhere to the licensure requirements and regulations set forth by the relevant board, depending on their professional background. Familiarizing yourself with these requirements and maintaining your licensure in good standing will help you stay compliant and build trust with your patients.

Health Insurance Portability and Accountability Act (HIPAA)

Although not specific to Pennsylvania, telehealth providers must comply with the Health Insurance Portability and Accountability Act (HIPAA). Enforced by the U.S. Department of Health and Human Services' Office for Civil Rights (OCR), HIPAA requires healthcare providers to protect patient privacy and ensure data security during telehealth encounters. Adhering to HIPAA's privacy and security rules is critical for all telehealth providers, regardless of their location.

Drug Enforcement Administration (DEA)

The Drug Enforcement Administration (DEA) enforces the Controlled Substances Act and related regulations, such as the Ryan Haight Online Pharmacy Consumer Protection Act. Telehealth providers in Pennsylvania who prescribe controlled substances must comply with these federal regulations. Staying informed about the DEA's requirements will help you provide safe and effective care to patients who require prescription medications.

How New Ambit Can Help

Understanding and complying with telehealth regulations in Pennsylvania is essential for healthcare providers seeking to offer high-quality, virtual care. At New Ambit, we are committed to helping you navigate these complex regulations and maintain a successful telehealth practice. Our platform tracks all of these agencies and compiles them into easy answers specific to your practice. If you have questions or need guidance, don't hesitate to contact us. Let New Ambit be your partner in providing exceptional telehealth services to the people of Pennsylvania.


NewAmbit-Logo-StackedNew Ambit is a regulatory guidance platform built specifically for telehealth providers. We believe, like you, that expanding telehealth access is crucial to improving health outcomes and patient care. Navigating the regulations quickly and correctly will help make that future a reality. Learn how New Ambit can help guide your telehealth practice to be compliant, efficient, and profitable.